1. What is GDPR and what do I need to know?

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy. The key articles and content of the GDPR is well documented and can be found with a simple search with a keyword "GDPR" in your favourite search engine. From a date of 25 May 2018 you have to comply with GDPR. Otherwise organizations in non-compliance may face heavy fines. One of the key points of GDPR is how you use web cookies.

2. Why do I need a Consent Assist solution for my website?

Every website that can be accessed by EU users have to comply with GDPR regulation. One of its points is regulation of web cookies. To simplify key points: you need user's consent for some cookies (like 3rd party cookies). On the other hand, you don't need consent for “strictly necessary” cookies that are set by your own website( domain).

3. Are cookies considered as a personal data?

Yes, a cookie is considered as personal data under the GDPR, if it's used as an online identifier. Those cookies help to identify you across different websites and services.

4. GDPR key points (for cookies)

- Use prior (Opt In) consent - Only strictly necessary cookies should initially set - Renewal of consent (every 12 months) - Consent must be recorded as evidence - Consent should be easily withdrawed - All third-party storage, cookies and processing should blocked by default - User must give consent for advanced processing or additional use of personal information - User must give consent if his data or personal information will be transmited to 3rd parties - If cookies are used as "online identifiers" they become a personal data under the GDPR (and you need user's consent if you want to collect information or access user's devices)

5. Can I get a fine for not having Consent Assist solution?

Yes - but it depends on what cookies you're using and how you process your sensitive data within your website or app. With use of our Consent Assist widget we simply help you to comply with cookie directive under the GDPR, altough this is not a 100% guarantee you are compliant.

6. What features should compliant cookie consent solution have?

One of the most tangible requirements of the GDPR is in the definition of what constitutes a proper cookie consent, meaning, that the consent has to be: Informed: Why, how and where is the personal data used? It must be clear for the user, what the consent is given to, and it must be possible to opt-in and opt-out of the various types of cookies. Based on a true choice: This means, for example, that the user must have access to the website and its functions even though all but the strictly necessary cookies have been rejected. Given by means of an affirmative, positive action that can not be misinterpreted. Given prior to the initial processing of the personal data. Withdrawable: It must be easy for the user to change his or her mind and withdraw the consent.

7. Can I translate a Consent Assist widget?

Yes. You have the option to replace all texts that appear on the widget. However, you can only keep one version (we're working on multi-language support at the moment). English version is a default version.

8. How can I know if a widget will work on my website?

It doesn't matter what kind of platform you're using, you can put Consent Assist on any website. It supports all major web platforms like Wordpress, Drupal, Joomla, PrestaShop, Shopify,..

9. How do I embed Consent Assist widget on my Wordpress website?

Go to your wordpress dashboard and find "Appearance" from your menu on the left side. Then select editor. Choose your theme or child theme that you're currently using. Find footer.php and paste your Consent Assist code before closing footer or body tag.

10. How do I embed Consent Assist on my static HTML website?

Simply copy the provided code and place it before the closing body tag inside your index.html file. If you're static website has more pages, be sure to include the script on every page (yes, that means you have to copy/paste it ot every page).

11. What is a Dock?

Dock is simply expression for a minimized widget - that you can choose to keep at the side of your website, after user has accepted or declined cookies. With a click on the minimized widget, users can bring up the menu, and then they can send you message or leave his email or give feedback about your website. Data is then displayed inside your dashboard.

12. Can I choose to remove a Dock?

Yes. When you create a widget you can choose to remove the dock, but we don't recommend that, because users can contact you or see their cookie settings inside the dock menu.

13. How does Consent Assist work?

Consent Assist will generate a simple code that you can place on your website. The code will take care of displaying your widget that will communicate your message with the users and have all the functionality you need in order comply with the GDPR. And we'll also help you convert and receive more feedbacks from users.

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